My Account

How can I contact eToro?

Do you have a question about your account or the platform? Have you encountered an unexplained error? Or maybe you have a suggestion for a new feature?

How can I change my account details?

In order to make changes to your account details, please contact us by opening a ticket.

How can I submit a complaint?

To submit a complaint, please use our Online Form. You can use the Customer Service Center to track your tickets.

How do I change my password?

In order to change your password, please follow the instructions below: Log into your Account Settings via the following link: https://www.etoro.com/

How to temporarily disable my account?

We are sorry to hear that you wish to close your account with us. Before we can close your account, all open positions must be closed and all available

How can I find my Account Statement?

In order to see your account statement, please follow these simple steps:   1. Log into your account and click on the tab. Make sure you are in "

Blocked account

If you are unable to access the account since it has been blocked, please contact us and we will be glad to assist you! 

How can I track my open tickets?

Did you know that you can track your tickets in the Customer Service Center ? Check out our Customer Service Center where you can see all your

Where can I find my Position ID?

What is a position ID?   The position ID is a unique 8 or 9 digit number assigned to each trade for identification purposes.   Where can I find

What is the Maximum number of open trades I can have in my account?

2,000 is the maximum number of positions you can have open in your account at any one time.

Taxation

Kindly note that we do not provide taxation information as each country has differing taxation laws. eToro does not collect taxes for any government

History

Under the History tab you can find complete details of your previous trades. Please log into your account and click on the Portfolio tab in the left hand

Does eToro offer Islamic accounts?

Here at eToro, we are able to offer Islamic accounts in accordance with the Sharia law.   The benefits of an Islamic account are: No interest on

Can US citizens trade with eToro?

Please note: We were previously offering our trading services in the USA. However, due to changes in regulations conflicting with the trading laws, we can

How do I Start?

Welcome to the exciting world of social trading. Click here for more information on how to verify your account, deposit, and withdraw your funds!

Change username

eToro does not offer the functionality to change your user name. However, you can request to close your current account and open a new one with a new

Update account details

Please follow this link to complete the account details.  If you wish to change personal details, such as your address or full name, please contact

What is eToro's credits policy?

As of 1 February 2017, all deposit-related promotional offers have been suspended in accordance with the recent move by our regulatory body, CySEC, to

How old do I need to be to trade with eToro?

If you wish to open a real money account with eToro you must be at least 18 years old.

How many followers do I have?

You can see how many followers you have by going to your profile. You can also view a list of all traders you are currently following at the bottom of

Am I allowed to have more than one account?

It is possible to have more than one account with eToro. In order to do this, you will need to register with the same name and provide the same documents

How can I unsubscribe myself from your mailing list?

If you wish to unsubscribe from our mailing list, all you need to do is click here. This link is also available at the bottom of each promotional / news

What is an account statement?

The account statement page is where you can see all the transactions which have been made in your account (deposits, withdrawals, positions opened and

Where is eToro located?

eToro is an international company with registered offices in Limassol (Cyprus) and London (UK). eToro also has offices in Tel Aviv, Moscow and Shanghai.

How can I get daily market updates?

eToro sends its clients market updates. The updates are sent to the email you registered with. Please note that the updates are sent only to active and

How do I log out of the account?

Would you like to log out of the account? no problem! The logout button is located at the bottom left side of the screen:    

Can I invite my friend to eToro?

Any friend of yours is a friend of ours!  Click here to invite your friends to eToro, and receive $20 in real funds! The 'Refer a Friend'

Is eToro regulated?

Yes, we are! eToro’s brokering services are provided by eToro (Europe) Ltd., a registered Cypriot Investment Firm (CIF). The company's

Change the display language

In order to change the display language: Click on   and then:  

Предлагает ли компания eToro мобильное приложение для Android-устройств?

Да, такое приложение у нас есть! Для установки на свой мобильный телефон приложения eToro для Android-устройств войдите в Play Store, наберите eToro в