My Account

How can I contact eToro?

Do you have a question about your account or the platform? Have you encountered an unexplained error? Or maybe you have a suggestion for a new feature?

Blocked account

If you are unable to access the account since it has been blocked, please contact us and we will be glad to assist you! 

How can I find my Account Statement?

In order to see your account statement, please follow these simple steps:   1. Log into your account and click on the tab. Make sure you are in "

How do I change my password?

In order to change your password, please follow the instructions below: Log into your Account Settings via the following link:


Kindly note that we do not provide taxation information as each country has differing taxation laws. eToro does not collect taxes for any government

How do I close my account?

We are sorry to hear that you wish to close your account.   If there is anything we can do to keep you with us, please let us know. Your satisfaction

Update account details

Please follow this link to complete the account details.  If you wish to change personal details, such as your address or full name, please contact

How can I change my account details?

In order to make changes to your account details, please contact us by opening a ticket.

How can I track my open tickets?

Did you know that you can track your tickets in the Customer Service Center? Check out our Customer Service Center where you can see all your tickets,

Where can I find my Position ID?

What is a position ID?   The position ID is a unique 8 or 9 digit number assigned to each trade for identification purposes.   Where can I find

Can US citizens trade with eToro?

Please note: We were previously offering our trading services in the USA. However, due to changes in regulations conflicting with the trading laws, we can

Change username

eToro does not offer the functionality to change your user name. However, you can request to close your current account and open a new one with a new

What is an account statement?

The account statement page is where you can see all the transactions which have been made in your account (deposits, withdrawals, positions opened and

Does eToro offer Islamic accounts?

Here at eToro, we are able to offer Islamic accounts in accordance with the Sharia law.   The benefits of an Islamic account are: No interest on


Under the History tab you can see the history of your closed trades and previously copied traders and CopyFunds. Please log into your account and

What is the Maximum number of open trades I can have in my account?

2,000 is the maximum number of positions you can have open in your account at any one time.

Can I invite my friend to eToro?

Any friend of yours is a friend of ours!  Click here to invite your friends to eToro, and receive $20 in real funds! The 'Refer a Friend'

How do I Start?

Welcome to the exciting world of social trading. Click here for more information on how to verify your account, deposit, and withdraw your funds!

What is eToro's credits policy?

As of 1 February 2017, all deposit-related promotional offers have been suspended in accordance with the recent move by our regulatory body, CySEC, to

How can I submit a complaint?

To submit a complaint, please use our Online Form. You can use the Customer Service Center to track your tickets.

How to temporarily disable my account?

We are sorry to hear that you wish to close your account with us. Before we can close your account, all open positions must be closed and all available

How old do I need to be to trade with eToro?

If you wish to open a real money account with eToro you must be at least 18 years old.

Am I allowed to have more than one account?

It is possible to have more than one account with eToro. In order to do this, you will need to register with the same name and provide the same documents

Where is eToro located?

eToro is an international company with registered offices in Limassol (Cyprus) and London (UK). eToro also has offices in Tel Aviv, Moscow and Shanghai.

Change the display language

In order to change the display language: Click on   and then:  

How can I unsubscribe myself from your mailing list?

If you wish to unsubscribe from our mailing list, all you need to do is click here. This link is also available at the bottom of each promotional / news

Is eToro regulated?

Yes, we are! eToro’s brokering services are provided by eToro (Europe) Ltd., a registered Cypriot Investment Firm (CIF). The company's

Does eToro have an Android App?

Yes we do! In order to install the eToro Android App on your mobile phone, please login to the Play Store, type eToro in the search bar and install the

How do I log out of the account?

Would you like to log out of the account? no problem! The logout button is located at the bottom left side of the screen:    

How can I get daily market updates?

eToro sends its clients market updates. The updates are sent to the email you registered with. Please note that the updates are sent only to active and

How many followers do I have?

You can see how many followers you have by going to your profile. You can also view a list of all traders you are currently following at the bottom of