My Account

How can I contact eToro?

Do you have a question about your account or the platform? Have you encountered an unexplained error? Or maybe you have a suggestion for a new feature?

How can I change my account details?

In order to make changes to your account details, please contact us by opening a case in our Customer Service Center and providing the following

How can I find my Account Statement?

In order to see your account statement, please follow these simple steps: Click on the Portfolio tab in the left hand sidebar and then click on the clock

How do I change my password?

In order to change your password, please follow the instructions below: Log into your Account Settings via the following link: https://www.etoro.com/

How do I close my account?

We are sorry to hear that you wish to close your account.   If there is anything we can do to keep you with us, please let us know. Your satisfaction

How can I see my trading History?

To get to your History, please click on the Portfolio tab in the left hand sidebar and then click on the clock icon. Under the History tab you can

What should I do if my account has been blocked?

If your account has been blocked and you are unable to access your account, please contact us. If you are unable to sign into the Customer

eToro Club

To reward our valued clients, we created the eToro Club, an ongoing loyalty programme comprising several levels, each with their own benefits and rewards.

What is the Maximum number of open trades I can have in my account?

2,000 is the maximum number of positions you can have open in your account at any one time.

Which regulation is my account under?

The eToro group offers its services through its regulated eToro companies in more than 140 countries around the world, giving services to millions of

Where can I find my Position ID?

What is a position ID?   The position ID is a unique 8 or 9 digit number assigned to each trade for identification purposes.   Where can I find

Can US citizens trade with eToro?

Please note: We were previously offering our trading services in the USA. However, due to changes in regulations conflicting with the trading laws, we can

Taxation

Kindly note that we do not provide taxation information as each country has differing taxation laws. eToro does not collect taxes for any government

Update account details

Please follow this link to complete the account details.  If you wish to change personal details, such as your address or full name, please contact

How can I track my open tickets?

Did you know that you can track your tickets in the Customer Service Center? Check out our Customer Service Center where you can see all your tickets,

Does eToro offer Islamic accounts?

Here at eToro, we are able to offer Islamic accounts in accordance with the Sharia law.   The benefits of an Islamic account are: No interest on

Change username

eToro does not offer the functionality to change your user name. However, you can request to close your current account and open a new one with a new

What is eToro's credits policy?

As of 1 February 2017, all deposit-related promotional offers have been suspended in accordance with the recent move by our regulatory body, CySEC, to

Am I allowed to have more than one account?

It is possible to have more than one account with eToro. In order to do this, you will need to register with the same name and provide the same documents

How do I start?

Welcome to the exciting world of social trading. Click here for more information on how to verify your account, deposit, and withdraw your funds!

Where is eToro located?

eToro is an international company with registered offices in Limassol (Cyprus) and London (UK). eToro also has offices in Tel Aviv and Shanghai.

Is eToro regulated?

Yes, we are! eToro’s brokering services are provided by eToro (Europe) Ltd. (“eToro Europe”), a registered Cypriot Investment Firm (CIF).

Does eToro have an Android App?

Yes we do! In order to install the eToro Android App on your mobile phone, please login to the Play Store, type eToro in the search bar and install the

How old do I need to be to trade with eToro?

If you wish to open a real money account with eToro you must be at least 18 years old.

How can I unsubscribe myself from your mailing list?

If you wish to unsubscribe from our mailing list, all you need to do is click here. This link is also available at the bottom of each promotional / news

Change the display language

In order to change the display language: Click on   and then:  

How can I submit a complaint?

To submit a complaint, please use our Online Form. You can use the Customer Service Center to track your tickets.

How can I get daily market updates?

eToro sends its clients market updates. The updates are sent to the email you registered with. Please note that the updates are sent only to active and

How many followers do I have?

You can see how many followers you have by going to your profile. You can also view a list of all traders you are currently following at the bottom of

How do I log out of the account?

Would you like to log out of the account? no problem! The logout button is located at the bottom left side of the screen: