How to temporarily disable my account?
Please follow these steps In order to temporary disable my account:
1. Make sure you do not have any open positions and/or active copy relationships.
(The Open Trades tap in the WebTrader should be empty.)
2. Open a withdrawal request to all withdrawable funds in your account. Please note that if you have less than $20 we will do it for you.
3. Open a ticket requesting to close your account. Please choose "Other reason" in the "Why do you want to close your account?" drop-down.
If you wish to reactive the account, please open a ticket and request to reactive the account.