Verification
Why do I need to verify my account?
The verification of your trading account is required in order to provide you with the best possible service and comply with financial service regulations.
What is proof of address?
To verify your account, you are required to provide us with a separate document (different from your proof of identity) confirming your current
Phone verification problems
Please make sure that: The number is entered with no special characters, no spaces and no country code.If you previously had an account with us, please
How do I upload the documents?
Uploading documents is a simple process that can be done by clicking here. *Documents can be uploaded in the following formats: .pdf, .jpg, or .doc
What is proof of identity?
In order to verify your account, we will require a copy of your valid passport or both sides of your government-issued identification card. This copy must
What is my national number?
On the ‘Your Address’ screen of the verification process, citizens of certain countries are asked to provide their national number. Financial
Do I need to verify my eToro trading account to use the eToro Wallet?
Before you can use the eToro Wallet, you must fully verify your eToro trading account. You must reside in an eligible country and verify your phone number
How can I verify my phone number?
Phone verification is a mandatory step to add protection to your account. After entering a valid mobile phone number in the online form, you
Video identification (eToro Germany)
Why do I need to go through video verification? In order to start trading cryptocurrencies on the eToro platform. *Crypto (REAL / Crypto Margin Trade /
How do I apply for a Self-Managed Super Fund?
eToro clients who are residents of Australia may apply for a Self-Managed Super Fund (SMSF). An SMSF is a superannuation trust structure that