Why do I need to verify my account?

The verification of your trading account is required in order to provide you with the best possible service and comply with financial service regulations.

What is proof of address?

To verify your account, you are required to provide us with a separate document (different from your proof of identity) confirming your current

Phone verification problems

Please make sure that: The number is entered with no special characters, no spaces and no country code.If you previously had an account with us, please

How do I upload the documents?

Uploading documents is a simple process that can be done by clicking here. *Documents can be uploaded in the following formats: .pdf, .jpg, or .doc

How do I create a corporate account (in company name with an option for trading)?

Please open a ticket and send us the following initial information: What type of legal entity is your company? In which country is your company

How can I verify my phone number?

Phone verification is a mandatory step to add protection to your account.  After entering a valid mobile phone number in the online form, you

What is proof of identity?

In order to verify your account, we will require a copy of your valid passport or both sides of your government-issued identification card. This copy must

What is my national number?

On the ‘Your Address’ screen of the verification process, citizens of certain countries are asked to provide their national number. Financial

Do I need to verify my eToro trading account to use the eToro Money crypto wallet?

Before you can use the crypto Wallet, you must fully verify your eToro trading account. You must reside in an eligible country and verify your phone

Video identification (eToro Germany)

Why do I need to go through video verification? In order to start trading cryptocurrencies on the eToro platform. *Crypto (REAL / Crypto Margin Trade /

Why can’t I finish my application for an eToro Money account?

It could be that your phone number has not been verified in your eToro investment account. Click here to verify your phone number.

How do I apply for a Self-Managed Super Fund?

eToro clients who are residents of Australia may apply for a Self-Managed Super Fund (SMSF). An SMSF is a superannuation trust structure that

Account Verification Corporate Account - non-trading account

Please send us a ticket with the following documents and the completed Affiliate Questionnaire: Passport and utility bill issued in the last 3 months and